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30-Day Money-Back Guarantee
We stand behind every PawSafe tag. If you're not completely satisfied with your purchase, we'll make it right — no hassle, no questions asked.
How it works
- 30 days from the day your order is delivered to request a refund.
- Full refund of the product price to your original payment method.
- Tag does not need to be unused — try it on your dog, take it on a walk, see how it works.
- Refunds are processed within 5–10 business days after we receive your request.
How to request a refund
Email support@pawsafe.live with your order number and we'll take care of it. Most requests are handled within 24 hours.
30-day guarantee
Easy returns
Friendly support